Privacy Policy

When you use AskCHOW, we collect: - Your email address and name (for account creation) - Conversation messages you send to CHOW - Files and documents you upload - Memory items you save (explicitly or via CHOW's suggestions) - Usage data (questions asked, features used, tokens consumed) - Browser fingerprint and IP address (for fraud prevention on free tier) - Payment information processed by Stripe (we never store card numbers)

Your data is used to: - Power AskCHOW's memory system so it remembers your projects and preferences - Generate responses to your questions - Create deliverables you request (documents, PDFs, reports) - Send you Daily Briefings and Follow-Up reminders you opt into - Improve our AI systems (anonymized and aggregated only) - Prevent abuse and fraud We do NOT sell your personal data to third parties. We do NOT use your private conversations to train public AI models without your explicit consent.

AskCHOW's memory system is designed with transparency: - You can see everything CHOW remembers about you at askchow.ai/memory - You can edit any memory item at any time - You can delete individual memory items or clear all memory - You can export your complete memory as JSON or text - Memory has source labels showing where it came from (conversation, file, your explicit save) - Memory has confidence levels: confirmed, likely, uncertain, conflicting, outdated - Private memory is never shown on public pages without your explicit approval

- All data is stored in Supabase (PostgreSQL) with encryption at rest - All connections use TLS/HTTPS - API keys are never exposed to the client - Files are processed in memory and stored securely; raw file contents are not retained after processing unless you save them to a project - Session tokens are stored as secure, httpOnly cookies - We use rate limiting and abuse detection to protect all accounts

AskCHOW may receive sensitive information in conversations (health, legal, financial, relationship topics). We handle this carefully: - Sensitive categories are NOT automatically saved to memory - CHOW will recommend professional support for medical, legal, and financial matters - We do not claim to provide licensed professional advice - Sensitive memory items are marked private by default and never appear on public pages

If you create a public AskCHOW page (e.g., askchow.ai/yourbusiness): - Only memory items you explicitly approve as "public" are exposed - Private memory is never accessible via public pages - You can revoke public access at any time - Public pages are indexed by search engines unless you disable this in settings

You have full control: - Delete your account: Settings → Account → Delete Account (removes all data within 30 days) - Delete all memory: Memory page → Clear All - Export all data: Settings → Export Data (JSON format) - Delete individual conversations: Chat → Delete - Delete specific memory items: Memory page → Delete item Upon account deletion, your data is permanently removed from our systems within 30 days. Anonymized usage aggregates may be retained for analytics.

AskCHOW uses the following third-party services: - Anthropic (Claude) — AI model inference; conversation content is sent to Anthropic per their privacy policy - Tavily — Web search results; queries are sent to Tavily per their privacy policy - Supabase — Database and authentication - Vercel — Hosting and CDN - Stripe — Payment processing - fal.ai — Image generation Each provider has their own privacy policy and data handling practices.

For privacy questions, data requests, or concerns: Email: privacy@askchow.ai We respond to all privacy inquiries within 5 business days.